How to Prevent Chargebacks as a Merchant Playbook Many disputes grow out of small, avoidable mistakes. Here is a merchant playbook of habits that stop disputes before they start, and what to do when an alert gives you a last chance.
Chargebacks for Services: A Merchant Guide A chargeback for services says the buyer paid and never got the work. Here are the reason codes, the evidence that answers them, and when to accept the loss.
Chargeback Fee Definition: What You Actually Pay A chargeback fee is a separate charge from the disputed sale. Here is what it covers, what else a merchant loses, and where to find the real amounts.
What a Dispute Fee Is and When a Merchant Pays It A dispute fee is the extra cost a merchant can face when a cardholder fights a charge. Here is who charges it, when it applies, and how it differs from the sale itself.
Chargeback Software: A Plain Buyer's Guide Chargeback software can prevent disputes, catch them early, or fight them for you. Here is what each kind does, and how to pick one for your shop.
How to Make a Chargeback Request to Your Issuer You have decided to dispute a charge. Here is the order to do it in: what qualifies, what to gather, how to submit, and what the written notice must say.
Chargeback Management: A Merchant's Guide Chargeback management means knowing the dispute life cycle, each card network's rules, and the habits that keep dispute ratios low. Here is what Visa, Mastercard and American Express say.
Merchant Examples and the Rules That Apply A coffee shop, a web store, a plumber, and a big-box retailer can all be merchants. Here is how Visa and Mastercard define the role, and what it means for each.
What Is a Chargeback Fee? The Cost to Merchants A chargeback fee is the extra cost a merchant pays to process a chargeback, on top of losing the sale. Here is who charges it and how it can grow.
How to Prevent Chargebacks Before They Start Many disputes grow from fixable mistakes in how you run a sale. This playbook walks through the habits that stop disputes before a customer ever calls their bank.
What Is a Merchant? A Plain Definition for Cards A merchant is the business that accepts a card payment. Here is how Visa and Mastercard define the word, the parties around it, and the rules that come with it.