Mastercard Chargeback Reason Code 4837 Explained A 4837 chargeback says the cardholder never approved the sale. Here is what Mastercard says the code means, how it differs from nearby codes, and what a merchant can send back.
Chargeback Reason Code 13.7: A Merchant Guide Visa dispute condition 13.7 means a buyer says they cancelled or returned, and no refund came. Here is what the claim is, when it fails, and what proof answers it.
Chargeback Reason Code 13.5: Misrepresentation A merchant's guide to Visa dispute condition 13.5, Misrepresentation. What the cardholder is claiming, why a quality complaint does not qualify, and how to tell it apart from nearby conditions.
Visa Chargeback Reason Code 10.3: What It Means A cardholder says they did not make a sale, but the card was in your shop and you keyed it by hand. Here is what Visa says the code covers and how to answer it.
Mastercard Chargeback Reason Codes: A Plain Guide A chargeback lands with a four-digit code on it. Here is what each major Mastercard reason code means, how Mastercard groups them, and what you can send back.
How to Dispute a Chargeback as a Merchant A chargeback lands on your shop. Here is what to do next, step by step, for Visa, Mastercard and American Express, from reading the reason code to hitting the deadline.
Credit Not Processed Chargebacks for Merchants A customer returned the goods or cancelled the service, waited for a refund that never came, and asked the bank for it. Here is what Visa says about this dispute and what to do.
Chargeback Reason Code List: How to Read Each One A chargeback reason code is the label an issuer puts on a dispute. Here is how Visa, Mastercard and Amex sort their codes, and what the common ones mean.
Chargeback Reason Code 10.4: Card-Absent Fraud A 10.4 dispute says the cardholder never made or allowed your online, mail order or phone sale. Here is what that claim means and how to answer it.
Arbitration Chargeback: The Last Dispute Stage When a chargeback and pre-arbitration both fail, the card network steps in and rules. Here is what Mastercard and Visa each say happens at that final stage.
Dispute Reasons: What Counts and What Does Not Fraud, wrong amounts, goods that never came, refunds that never appeared. Here is what the law and the CFPB say counts as a reason to dispute a credit card charge.
Chargeback Representment: What It Means A chargeback takes money out of your account before you get a say. Representment is the merchant's answer. Here is what the networks say about how it works.
How to Fight a Chargeback: A Merchant's Playbook A chargeback arrived. Read the reason code first, decide if fighting is worth it, then match your proof to the claim. Here is how merchants answer each kind of dispute.
Chargeback Reversal: What It Is, How to Get One A chargeback reversal is the moment a disputed sale swings back to the merchant. Here is what it is, how representment works, and what each card network expects.
Chargeback Pre Arbitration, Explained Pre-arbitration sits between a merchant's second presentment and a formal arbitration filing. Here is what Mastercard and Visa say about it, and what each side can do.