Justt Chargebacks: What Justt Says It Does
Justt sells AI chargeback management to merchants. Here is what its own site claims about dispute evidence, alerts, and the payment methods it supports.
A chargeback lands on a merchant's desk. Someone has to gather the order records, write the response, and file it before the deadline. Justt is a company that says its software builds evidence-backed proof for every dispute. This page walks through what Justt says about its own platform, in its own words, so a merchant can judge the claims before looking closer.
What is Justt?
Justt's site describes its platform as AI-native, enterprise-grade chargeback management. It says it uses advanced AI to build custom, automated tools for merchants. Its stated mission is to fix the chargeback process for merchants all over the world.
Its site lists what it sells: platform, alerts, insights, integrations, and Justt for Shopify. So the product is not one tool but a set of them.
Justt's page lists Roenen Ben-Ami as Co-Founder and Chief Risk Officer. The company also states where it stands on one hard problem. Justt believes current solutions for handling first party misuse disputes are unscalable.
How Justt says it builds dispute responses
The core claim is about how a response gets written. Justt's site says Dynamic Arguments builds unique, evidence-backed proof for every dispute automatically.
Justt's site says it tailors evidence and arguments to the chargeback patterns of your vertical. Justt says it adjusts what it files based on the business type.
The company also claims a network view. Justt's site says repeat disputers are detected using cross-merchant network data. A customer who files claims against many merchants, Justt says, can be spotted through that shared data.
Pre-dispute tools: alerts and cardholder clarity
Justt says it works at that stage too.
Justt's site says it integrates Ethoca and Verifi alerts directly, with automated refund decisions you configure. Justt says its platform makes the refund call on its own, based on rules the merchant sets.
Justt's site says Order Insight and Consumer Clarity resolve cardholder confusion before a dispute is ever filed.
Payment methods, PSPs and markets
Justt's site says its platform handles multiple PSPs and multiple markets. Justt says a merchant can use more than one payment processor, sell in more than one country, and still run all disputes through one system.
Justt integrates across your payment stack and unifies every chargeback into a single, live dashboard. So a merchant does not check each processor separately. Every dispute shows up in one place.
Justt also says it covers more than cards. Justt's page says it can automatically issue refunds on Apple Pay and Google Pay disputes based on your policies. Justt's page says PayPal, Klarna, and other alternative payment methods let you resolve disputes with customers before they become chargebacks.
Security and compliance
Justt's page says customer data is segregated and encrypted in transit and at rest. Encrypted in transit covers data as it moves between systems. Encrypted at rest covers data sitting in storage.
Justt says it holds SOC 2 Type II and full ISO 27001-family certifications. Those are outside audit standards. They check how a company handles and protects data. You hand over order records and customer details. Ask for the audit reports before you sign.
How Justt compares with other chargeback services
Justt is one vendor in a crowded field. Chargeback Gurus, Chargebacks911, and Chargeflow sell dispute services as well.
What a merchant can do is line up the claims side by side. See how chargeback gurus vs justt stack up on what each one says it does. Read chargeback.io vs justt for that vendor's own claims. Browse justt alternatives for the wider field. Or start with chargebacks911 vs justt.
Each of those pages reports what the vendors themselves say, the same way this one does. The right question is not which vendor sounds best. It is which one's stated workflow fits how your shop actually runs.